Privacy Policy
Effective Date: March 27, 2026
Last Updated: March 27, 2026
Gold Valley Growers LLC (“Gold Valley Growers,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, place an order, sign up for emails or text messages, contact us, or otherwise interact with us online or offline.
By using our website, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following categories of information:
Information You Provide to Us
We may collect information you voluntarily provide, including:
- Your name
- Billing address
- Shipping address
- Email address
- Phone number
- Payment-related information
- Account login details, if applicable
- Order history
- Customer service communications
- Newsletter or marketing sign-up information
- Any other information you choose to provide to us
Information Collected Automatically
When you visit our website, we may automatically collect certain information, such as:
- IP address
- Browser type
- Device type
- Operating system
- Referring website
- Pages viewed
- Time spent on pages
- Links clicked
- Shopping activity on our site
- Cookie and similar technology data
Information from Third Parties
We may receive information from third parties, including:
- Payment processors
- Ecommerce platform providers
- Email and SMS marketing providers
- Analytics providers
- Advertising partners
- Fraud prevention and security vendors
- Shipping and fulfillment partners
- Social media platforms, if you interact with us through them
2. How We Use Your Information
We may use your information to:
- Process and fulfill orders
- Send order confirmations, shipping notices, and transactional communications
- Provide customer support
- Communicate with you about your purchases or inquiries
- Improve our website, products, and services
- Personalize your experience
- Send newsletters, marketing emails, and SMS/MMS messages where permitted by law
- Measure and improve advertising performance, including through Meta and Google Ads
- Detect, investigate, and prevent fraud or misuse
- Maintain the security and integrity of our systems
- Comply with legal obligations
- Enforce our Terms and Conditions and other policies
3. Cookies and Similar Technologies
We may use cookies, pixels, tags, scripts, and similar technologies to:
- Keep our website functioning properly
- Remember your preferences
- Analyze traffic and usage
- Measure marketing performance
- Support advertising, remarketing, and audience-building efforts, including through Meta and Google Ads
You can control cookies through your browser settings. Please note that disabling cookies may affect site functionality.
If applicable, our site may recognize browser-based privacy preference signals where required by law. Connecticut’s privacy law requires covered businesses to provide a privacy notice describing consumer rights, and the Connecticut Attorney General has highlighted browser-based privacy preference signals for businesses subject to the law.
4. How We Share Information
We do not sell your personal information for money in the ordinary course of our business. We may share your information in the following circumstances:
- With service providers that help us operate our business, including website hosting, payment processing, shipping, marketing, SMS/MMS messaging, analytics, advertising, fraud prevention, and customer support
- With advertising and analytics partners, including Meta and Google, to measure campaigns, understand website activity, and support advertising or remarketing efforts
- With professional advisors, such as lawyers, accountants, insurers, or auditors
- With law enforcement, regulators, or other parties when required by law or to protect rights, safety, and property
- In connection with a merger, acquisition, sale of assets, financing, or similar business transaction
- With your consent or at your direction
Some privacy laws define “sale,” “sharing,” or “targeted advertising” broadly. If those laws apply to our business, you may have the right to opt out as described below.
5. Email and SMS/MMS Marketing
If you subscribe to our emails or text messages, we may use your contact information to send you promotional communications, updates, cart reminders, offers, and other marketing content.
You can unsubscribe from marketing emails at any time by clicking the unsubscribe link in the email. You can opt out of SMS/MMS marketing messages by following the unsubscribe instructions in the message, including replying STOP where applicable.
Message and data rates may apply depending on your mobile carrier and plan. Message frequency may vary.
Even if you opt out of marketing communications, we may still send you transactional messages related to your orders or account.
6. Payment Information
Payments made through our website are typically processed by third-party payment providers. We do not store full payment card numbers on our servers unless expressly stated otherwise. Payment information is subject to the applicable payment processor’s privacy and security practices.
7. Data Retention
We retain personal information for as long as reasonably necessary to:
- Provide products and services
- Complete transactions
- Maintain business and tax records
- Resolve disputes
- Enforce agreements
- Comply with legal obligations
The exact retention period may vary depending on the nature of the information and the purpose for which it was collected.
8. Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security. The FTC advises businesses to assess what information they hold, trace how it moves, and implement reasonable safeguards to protect it.
9. Your Privacy Rights
Depending on where you live, you may have privacy rights regarding your personal information. Subject to applicable law and verification of your request, those rights may include:
- The right to know whether we process your personal information
- The right to access certain personal information
- The right to correct inaccuracies
- The right to delete certain personal information
- The right to obtain a copy of certain personal information
- The right to opt out of certain processing, such as targeted advertising, sale of personal data, or profiling in furtherance of certain significant decisions
- The right to appeal our decision if we deny your privacy request, where applicable
To exercise any applicable privacy rights, please contact us at:
Email: info@goldvalleygrowers.com
Mailing Address: 2389 Main St. Ste 100, Glastonbury, CT 06033 US
We may need to verify your identity before processing your request.
Connecticut Residents
If the Connecticut Data Privacy Act applies to our business, Connecticut residents may have the right to access, correct, delete, and obtain a copy of certain personal data, as well as the right to opt out of targeted advertising, sale of personal data, and certain profiling. Connecticut residents may also have the right to appeal a refusal to take action on a request.
To appeal a decision regarding your request, please email us at info@goldvalleygrowers.com with the subject line: Privacy Request Appeal.
10. Do Not Track and Global Privacy Controls
Some browsers offer “Do Not Track” settings or privacy preference signals. Our site may respond to browser-based opt-out preference signals to the extent required by applicable law. The Connecticut Attorney General has specifically noted that, for businesses subject to the CTDPA, browser signals must be treated as opt-out requests for applicable processing.
11. Children’s Privacy
Our website is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us so we can review and delete it as appropriate. The FTC’s COPPA guidance requires operators of child-directed sites and certain services with actual knowledge of collecting information from children under 13 to post a clear and comprehensive privacy policy and follow additional rules.
12. Third-Party Links
Our website may contain links to third-party websites, services, or platforms. We are not responsible for the privacy, security, or content practices of those third parties. We encourage you to review their privacy policies before providing them with personal information.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will post the revised version on this page and update the “Last Updated” date above. Your continued use of the website after changes are posted means you accept the revised policy, to the extent permitted by law.
14. Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us at:
Gold Valley Growers LLC
2389 Main St. Ste 100
Glastonbury, CT 06033 US
Email: info@goldvalleygrowers.com